Politique d’expédition
All The Pine Posters products are made to order. Once your order is placed, it is automatically sent to one of our professional printing partners for production and shipping.
Production & Delivery Times
Most orders are delivered within approximately 3–6 business days. Delivery times may vary depending on your location, product availability, production capacity, and the shipping carrier.
Estimated delivery times:
- United States: approximately 3–6 business days
- Europe: approximately 3–7 business days
- Canada: approximately 4–8 business days
- Rest of the world: approximately 5–12 business days
Please note that these are estimates and occasional delays may occur, especially during busy periods or due to circumstances outside our control.
Local Production
Whenever possible, your poster is produced by a printing partner located close to your delivery address. This helps reduce shipping distances and allows us to deliver orders faster.
Order Tracking
Once your order has been produced and shipped, you will receive a shipping confirmation email with tracking information when available.
Multiple Packages
If you order multiple products, they may occasionally be produced at different facilities and arrive in separate packages.
Incorrect Shipping Address
Please make sure your shipping address is complete and correct before placing your order. We cannot guarantee replacement or reimbursement for orders that cannot be delivered due to an incorrect or incomplete address provided by the customer.
Damaged or Defective Orders
If your poster arrives damaged, defective, or with a printing issue, please contact us as soon as possible and include clear photos of the product and packaging. We will review the issue and arrange a replacement when appropriate.
Lost Packages
If your tracking information has not been updated for an extended period or your order has not arrived after the estimated delivery window, please contact us so we can investigate the shipment.